IT Manager

Job Summary

A company is looking for an IT Manager to lead Desktop Support and Systems Administration teams while driving IT strategy and operations.

Key Responsibilities

• Manage a team of Desktop Support Specialists and Systems Administrators, focusing on performance and professional development
• Develop and execute an IT strategy aligned with business objectives, including budget management and vendor relationships
• Oversee operational workflows, incident response, and implement improvements in service delivery and automation

Required Qualifications

• 7+ years of experience in IT operations, with at least 3 years in a management role
• Experience managing desktop support or systems administration teams
• Strong understanding of MDM tools, identity providers, and enterprise security hardware
• Proven success in IT budget management and vendor oversight
• Experience with infrastructure planning and strategic IT decision-making