IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to manage Microsoft 365 administration and provide technical support.

Key Responsibilities

• Execute onboarding and offboarding workflows, manage user identities, and administer Microsoft 365 services
• Support endpoint management for Windows and macOS devices, ensuring system health and compliance
• Assist with JIRA configuration and contribute to process automation and IT project management

Required Qualifications

• 4+ years in an IT support or technical service desk role, with 2+ years in Microsoft 365 administration
• Proficiency in Microsoft Office applications and experience with Microsoft Entra ID, Intune, and Exchange Online
• Familiarity with remote monitoring and management tools and understanding of networking fundamentals
• Experience with JIRA workflows and comfortable supporting both Windows and macOS environments
• General understanding of scripting (PowerShell or Shell scripting) is a plus