Lead Qualification Coach

Job Summary

A company is looking for a Lead Qualification Coach, EMS.

Key Responsibilities

• Manage outbound and inbound calls, averaging 200+ calls per day to prospective students
• Engage with prospective students to build excitement and qualify them for specific programs
• Ensure compliance and accurate information is communicated during conversations and document interactions

Required Qualifications

• Previous experience in a high-volume contact center
• Ability to thrive in a busy and changing environment
• Quick learner of detailed processes and systems
• Comfortable interacting with diverse individuals over the phone
• Detail-oriented with a focus on executing processes accurately