Learning Technology Support Specialist

Job Summary

A company is looking for a Learning Technology Support Specialist to manage and optimize their LMS.

Key Responsibilities:

• Support LMS-related sales and client inquiries, including implementation meetings and tracking deliverables
• Communicate LMS features to clients, update user guides, and assist in creating custom reports
• Collaborate with internal teams for client migrations and create Standard Operating Procedures as needed

Required Qualifications:

• Minimum of one year of experience with learning technology administration, including LMS, LXP, LRS, and LCMS
• Experience with Litmos LMS and Microsoft Excel preferred
• Proven technology troubleshooting skills
• Experience in client or customer-facing roles and software implementation
• Teamwork-oriented with a strong focus on customer service