Member Services Coordinator

Job Summary

A company is looking for a Member Services Coordinator to provide exceptional customer service and support participants in their wellness programs.

Key Responsibilities

• Answer inquiries related to HealthCheck360 products, services, and programs via phone, email, and chat
• Assist with processing Physician's Screening Forms, participant outreach, and other special projects
• Support advocacy services to help members understand and utilize their benefits effectively

Required Qualifications

• Strong organizational skills
• Team-oriented mindset
• Solution-focused approach
• Ability to maintain a positive and even-keeled demeanor
• Experience in customer service or related fields