Microsoft Teams Engineer

Job Summary

A company is looking for a Microsoft Teams Customer Engineer.

Key Responsibilities

• Support Microsoft Teams Rooms (MTRs) deployments and ensure optimal performance and user experience
• Act as the first line of expertise for customers, addressing questions and resolving issues promptly
• Conduct network readiness assessments and provide guidance on Teams core features and governance

Required Qualifications

• 5+ years in customer-facing roles in Unified Communications, IT consulting, or systems architecture
• Proven experience with Microsoft Teams Phone and telephony infrastructure
• Hands-on expertise with Microsoft Teams Rooms (MTRs) deployments
• Strong understanding of network dependencies for Teams media flows
• Deep familiarity with Microsoft 365 services and troubleshooting tools for Teams