New Student Advisor

Job Summary

A company is looking for a New Student Advisor to support students at the beginning of their educational journey.

Key Responsibilities

• Provide academic guidance and support to learners regarding course navigation and expectations
• Engage with students to address non-academic inquiries and concerns through various communication channels
• Collaborate with colleagues to implement retention initiatives and support at-risk learners

Required Qualifications

• High School Diploma or equivalent experience
• Proficient in time management and managing competing priorities
• Ability to support a diverse and inclusive work environment
• Basic computer literacy to navigate required technology
• 1+ years' experience in customer service or related fields preferred