New York Remote Customer Service Representative

Job Summary

A company is looking for a Remote BYOD Customer Service Representative who must reside in New York.

Key Responsibilities

• Assist customers with billing inquiries and concerns
• Document and input account information accurately into the client system
• Provide detailed explanations of account status and inquiries to customers

Required Qualifications

• High School graduate or equivalent
• Proficiency with Microsoft applications and ability to learn software applications
• Must have a broadband internet connection with specific speed requirements
• Experience with effective call handling and professionalism
• Strong focus on exemplary shift attendance