Job Summary
A company is looking for a Loan Partner II to manage the loan process and ensure customer satisfaction.
Key Responsibilities
- Provide high-quality customer service throughout the loan process from contract to closing
- Manage a pipeline of loans, ensuring timely and compliant closings while keeping borrowers informed
- Conduct post-closing follow-ups to gather feedback and generate client referrals
Required Qualifications
- High School Diploma or equivalent
- State and Federal NMLS License preferred
- 3+ years of experience in mortgage loan processing or origination
- Experience with Encompass and mortgage loan processing
- Proficiency in DU, LP, Microsoft Office, and Windows
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