Operations Supervisor

Job Summary

A company is looking for an Operations Supervisor (Remote).

Key Responsibilities

• Supervise and direct multi-functional team members in training, development, and work production
• Meet operational standards by contributing to strategic plans, resolving problems, and implementing system improvements
• Prepare performance reports by collecting, analyzing, and summarizing data and trends

Required Qualifications

• High School Diploma or GED
• 3 years of related professional experience with demonstrated leadership skills
• Proficiency in the service, claims, or enrollment & billing area
• Preferred: Bachelor's Degree
• Knowledge of call center operations and claims/enrollment workflows