Patient Access Center Specialist

Job Summary

A company is looking for a CSR II Patient Access Center.

Key Responsibilities

• Provide excellent customer service to patients and healthcare providers via high volume phone calls
• Maintain up-to-date reference materials and assist in disseminating updated information regarding protocols
• Guide and mentor new and existing team members in the patient access center

Required Qualifications

• 1 year of data entry experience
• 2 years of experience in a call center environment
• 1 year of clerical/customer service experience, preferably in healthcare
• High School Diploma or GED equivalent is required