Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer to join their Lending Technical Support team.

Key Responsibilities

• Provide technical assistance and support to customers, troubleshooting issues and determining the best course of action
• Collaborate with various departments to resolve client issues and report problems to software engineering
• Maintain familiarity with company products and assist in customer installations, upgrades, and training

Required Qualifications

• Minimum of 4 years of experience in a technical support role with Microsoft Windows Server, IIS, and Web Applications
• Experience with Networking Infrastructure and Cloud Environments
• Minimum of 1 year of experience working with PowerShell
• Knowledge of SQL Server and transact SQL (t-SQL)
• Ability to work on-call/after hours as needed