Call Center Agent

Job Summary

A company is looking for a Call Center Agent for the Division of Corporations.

Key Responsibilities

• Handle incoming calls for the Florida Department of State, providing excellent customer service
• Utilize computer systems and software applications to assist callers effectively
• Maintain a professional and friendly demeanor while managing high call volumes

Required Qualifications

• Full-time availability to work Monday through Friday, 8:00 AM to 5:00 PM EST
• Stable, wired internet connection with minimum speeds of 20 Mbps download and 5 Mbps upload
• High-quality wired headset, keyboard, and mouse for optimal performance
• Quiet, distraction-free home office environment
• Ability to pass a background check