Credit Advisor

Job Summary

A company is looking for a Credit Advisor I to assist students in resolving past due balances owed to the university.

Key Responsibilities

• Manage processes related to the collection of past due accounts through phone outreach and email
• Ensure the integrity of student accounts for accuracy of charges, payments, and communications
• Assess creditworthiness, approve payment arrangements, and manage financial holds based on payment statuses

Required Qualifications

• High School diploma or GED with 1+ years of relevant work experience in credit and collections or related fields
• Availability to work nights and weekends
• Experience collaborating with others to meet goals
• Technical skills in Word, Excel, and Outlook
• Knowledge of conflict management and de-escalation techniques