Job Summary
A company is looking for an Incident Management Investigator to conduct clinical case investigations related to incidents submitted to the incident management system.
Key Responsibilities
- Conduct interviews with members, claimants, caregivers, and facility staff as part of the investigation process
- Collaborate with various internal departments and external partners to ensure thorough investigations and develop care plans
- Identify potential areas of concern including fraud, waste, and abuse, while assisting the department in meeting regulatory deadlines
Required Qualifications
- Associate degree in nursing (ADN) or Bachelor of Science/Arts degree in health or social work field, or equivalent work experience
- Minimum of three (3) years of experience in healthcare or homecare
- Preferred two to four (2-4) years of investigative experience
- Current, unrestricted license as a Registered Nurse (RN), Licensed Social Worker (LSW), or Licensed Independent Social Worker (LISW) in the state of practice
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