Job Summary
A company is looking for a Patient Access Specialist who will provide exceptional customer service and support in a healthcare setting.
Key Responsibilities
- Practice a patient-first philosophy and maintain high standards of customer service
- Collect and verify patient demographic information and schedule appointments effectively
- Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency
Required Qualifications
- High School diploma or equivalent
- 2-3 years of customer service or medical office experience
- Proficiency in computer data-entry and typing skills
- Ability to multi-task and manage time efficiently
- Customer service oriented with excellent organizational skills
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