Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist (remote).

Key Responsibilities

• Serve as the first point of contact for patients, assisting with scheduling, pre-registration, and registration
• Provide outstanding customer service in a high-volume call center environment
• Help patients navigate their healthcare journey effectively

Required Qualifications, Training, and Education

• High school diploma or GED required; associate's degree in a related field preferred
• 1-2 years of general clerical, customer service, or medical experience, preferably in healthcare
• Prior experience in a call center or high-volume patient contact by phone is preferred
• Epic certification and HFMA certification are preferred
• Knowledge of Arizona Medicaid programs, Medicare, and other government programs is required