Job Summary
A company is looking for a Customer Service Representative.
Key Responsibilities
- Review and respond to email communications within 24 hours
- Conduct outbound calls and document all customer transactions
- Ensure compliance with regulatory guidelines and safeguard PHI
Required Qualifications
- High School diploma or GED
- 1 year of call center experience
- Six months of healthcare claims experience
- Basic mathematical and intermediate typing skills
- Ability to work in a private, distraction-free environment
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