Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Manage a steady volume of incoming calls regarding employee benefits, including healthcare and retirement
• Actively listen to customer inquiries and provide comprehensive resolutions
• Navigate multiple systems efficiently while maintaining a supportive team environment

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is preferred
• Ability to work a flexible schedule between 8 AM and 7 PM, Monday-Sunday
• Must pass a mandatory paid training program and a criminal background check