Patient Access Specialist

Job Summary

A company is looking for a Patient Access & Support Specialist.

Key Responsibilities

• Front patient calls for nurse triage and identify conditions needing urgent intervention
• Register new patients and manage appointment scheduling for primary and specialty care
• Provide administrative support for the UNC Virtual Practice and coordinate communications for patient care follow-up

Required Qualifications, Training, and Education

• High School degree or GED required
• One year of customer service experience with a bachelor's degree, three years with an associate's degree, or five years with a high school degree, preferably in a healthcare setting
• Must gain knowledge of the UNC Health Care System and some medical terminology during training
• Familiarity with Microsoft Office programs and strong personal computer skills required
• Ability to work effectively in a fast-paced environment while maintaining strong organizational skills