Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist who will provide exceptional customer service and support in a remote capacity.

Key Responsibilities

• Provide exceptional customer service and maintain patient confidentiality in accordance with HIPAA regulations
• Collect and verify patient demographic information and schedule appointments effectively
• Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency

Required Qualifications

• High School diploma or equivalent
• 2-3 years of customer service or medical office experience
• Proficiency in computer data-entry and basic computer skills
• Ability to type 40 wpm and multitask effectively
• Customer service oriented with strong organizational skills