Patient Account Services Coordinator

Job Summary

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

• Develop a deep understanding of specialty processes and assist patients with billing and reimbursement
• Build trusting relationships with patients and manage difficult situations with empathy
• Document interactions accurately and follow up to resolve patient concerns

Required Qualifications

• 6 months experience in healthcare billing, reimbursement, collections practices, or infusion services
• Experience with Microsoft Word, Outlook, and Excel for at least 1 year
• Flexibility with work schedule to meet business needs
• Ability to work independently and as part of a team
• Verifiable high school diploma or GED required