Patient Care Specialist

Job Summary

A company is looking for a Patient Care Specialist to manage customer service inquiries in a healthcare setting.

Key Responsibilities

• Handle inbound and outbound calls related to pharmacy orders and inquiries
• Schedule deliveries for patients in compliance with pharmacy regulations
• Maintain knowledge of escalation processes to address urgent patient needs

Required Qualifications

• High school diploma or equivalent
• Minimum of two years of customer service experience in a healthcare setting
• Knowledge of specialty pharmacy preferred
• Ability to comply with all policies and standards
• Willingness to perform other duties as assigned