Practice Manager

Job Summary

A company is looking for a Practice Manager to oversee technical engagements and manage a team of IT engineers and consultants.

Key Responsibilities

• Guide and manage a geographically dispersed team, ensuring operational excellence and service quality
• Develop strong customer relationships and drive billable work while achieving utilization goals
• Create and deliver training programs for staff, providing mentorship and performance monitoring

Required Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field
• 8+ years of experience in technical delivery and operational leadership
• Previous experience at Microsoft, preferably within the CSA Global Delivery Organization
• Strong business insight and collaboration skills with executive leadership
• Proficiency with Excel, SharePoint, Teams, and presentation platforms