Cross-Functional Operations Associate

Job Summary

A company is looking for a Cross-Functional Operations Associate.

Key Responsibilities

• Handle vendor and carrier inquiries with professional communication
• Investigate parcel issues and manage a structured daily task list
• Analyze operational reports to identify trends and support data-driven decisions

Required Qualifications

• Strong data mindset with experience in tools like Tableau
• Self-motivated with effective time management and task prioritization skills
• Proficient in multitasking in high-volume settings
• Experience with Zendesk, Google Sheets, and Microsoft Office Suite is a plus
• Flexible and adaptable to evolving operational needs