Head of Operations

Job Summary

A company is looking for a Head of Operations to lead and scale teams responsible for end-to-end product fulfillment.

Key Responsibilities

• Redesign and optimize workflows to reduce costs and improve efficiency
• Manage team performance across key operational metrics and oversee offshore teams
• Analyze performance data to identify bottlenecks and enhance productivity

Required Qualifications

• 7-10 years of experience in operations, strategy, or analytics roles
• Proven track record of reducing costs and improving margins in operations-heavy businesses
• Strong strategic and analytical mindset, comfortable in fast-paced environments
• Experience partnering with cross-functional teams to influence operational metrics
• Fluent in operational KPIs, forecasting, and performance analytics