Senior Claims Analyst

Job Summary

A company is looking for a Senior Claims Analyst to manage complex claims in the Leave Management department.

Key Responsibilities

• Analyze and determine claim payments accurately and timely
• Mentor and support claims analysts/specialists while leading claim Roundtable discussions
• Manage assigned work queues within defined service level agreements (SLAs) and ensure compliance with regulatory requirements

Required Qualifications

• 1-2 years of experience in FMLA or unpaid leave claims management
• 2-3 years of experience in Short Term disability or paid leave claims management
• Proficiency in Microsoft Office 365, including Outlook
• Collaborative mindset with the ability to work cross-functionally
• Bachelor's degree preferred