Job Summary
A company is looking for a Practice Operations Partner.
Key Responsibilities
- Serve as the operational advisor for clinical practices using the O360 product and RCM services
- Assist clinicians in optimizing workflows supported by EHR and RCM tools
- Manage client relationships to drive product adoption, satisfaction, and retention
Required Qualifications
- 3-5 years of experience in healthcare practice operations, particularly in behavioral health
- Direct experience with Revenue Cycle Management (RCM) and electronic health record (EHR) systems
- Proven track record in customer success or practice consulting roles
- Ability to manage multiple clients or projects with minimal supervision
- Proficiency in software platforms for communication and project management
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