Property & Casualty Agency Specialist

Job Summary

A company is looking for an Agency Experience Specialist.

Key Responsibilities

• Act as the first point of contact for agent partners regarding policy inquiries and changes
• Process endorsements, cancellations, and updates to agency information
• Serve as a liaison between the underwriting department and agents to enhance service delivery

Required Qualifications and Education

• 3+ years of experience in insurance sales support or related service experience
• Experience in a remote call center service environment
• Property & Casualty Producer license in home state, with willingness to pursue licensing in other states
• Knowledge of commercial insurance and compliance requirements
• Expertise with Microsoft Office products, particularly Excel, SharePoint, and Power Automate