Quality and Compliance Specialist

Job Summary

A company is looking for a Quality & Compliance Specialist to manage compliance and quality improvement initiatives.

Key Responsibilities

• Maintain understanding of AFA contracts and act as a subject matter expert
• Serve as a liaison between Program Managers and Operations teams to resolve contract-related issues
• Oversee the complaint process and assist in developing corrective actions for quality issues

Required Qualifications

• Valid driver's license and automobile insurance
• Bachelor's degree in Social Sciences or related field, or equivalent experience
• Knowledge of basic computer skills, including Microsoft Word and Excel
• Ability to handle responsibilities with limited supervision
• High standards of integrity and organizational skills