Quality Assurance Specialist

Job Summary

A company is looking for a Quality Assurance Specialist to conduct monitoring and reporting activities to support quality management efforts.

Key Responsibilities

• Conduct monitoring and surveillance activities, including reviewing and triaging critical incidents and complaints
• Collect and assess data from multiple systems to determine compliance and create reports
• Develop reporting structures for tracking activities and compliance

Required Qualifications

• Knowledge of Medicaid, MaineCare, and HCBS Waiver policies and regulations
• Experience with data retrieval and report synthesis from multiple systems
• Proficiency in Microsoft Excel, including formulas and pivot tables
• Ability to work independently and collaboratively with various stakeholders
• Experience with Microsoft Office Suite, including Teams and SharePoint