Account Manager

Job Summary

A company is looking for an Account Manager to maximize the potential of existing customer accounts through strategic expansion and retention initiatives.

Key Responsibilities

• Support the Customer Success Team through the entire renewal and expansion cycle, from pipeline management to final deal closure
• Develop strategic account plans aligned with company goals and customer objectives to ensure high satisfaction and retention levels
• Introduce new products and services to customers, customizing solutions to meet their unique needs

Requirements

• 2+ years of Sales, Account Management, or Customer Success experience
• SaaS experience is preferred
• 2+ years of experience selling to existing customers and driving successful contract renewals
• Previous experience in pricing/packing adjustments
• Demonstrated success in closing recurring revenue SaaS deals