Job Summary
A company is looking for a Senior Account Manager.
Key Responsibilities
- Own a portfolio of high-value customer accounts, ensuring successful renewals and identifying upsell opportunities
- Build and execute strategic account plans to drive customer satisfaction and long-term expansion
- Collaborate cross-functionally to enhance customer experience and advocate for customer needs internally
Required Qualifications
- 6+ years of B2B SaaS experience in account management or a customer-facing sales role
- Proven track record of meeting or exceeding renewal and expansion sales quotas
- Experience managing relationships with technical audiences, such as CPOs and senior IT leaders
- Experience using CRM tools to manage forecasts and performance metrics
- Desire to thrive in a dynamic, fast-growing environment
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