Account Resolution Representative II

Job Summary

A company is looking for an Account Resolution Representative II to assist with planning and coordinating account receivable follow-up activities.

Key Responsibilities

• Assist in the resolution of accounts by collaborating with team members and managing workflow
• Research and resolve denied claims while ensuring compliance with billing policies and procedures
• Provide training and support to staff, fostering a productive team environment

Required Qualifications

• High School Diploma or GED required
• Minimum of 1 year experience as an Account Follow-up Representative I or 2 years in hospital patient financial services
• Thorough understanding of healthcare revenue cycle functions and denials management
• Certification as a Revenue Cycle Representative preferred within 180 days of hire
• Proficiency in MS Office applications, particularly Excel, PowerPoint, and Word