Job Summary
A company is looking for an AI Deployment Specialist to manage technical implementation activities and ensure successful customer onboarding.
Key Responsibilities
- Collaborate with customers and pre-sales teams to gather requirements and understand needs
- Design, build, and deploy the CX bot, integrating it with existing systems for seamless user experiences
- Continuously monitor and optimize bot performance based on user feedback and analytics
Required Qualifications
- 4-6 years of experience in building and deploying conversational AI solutions
- 4-6 years in a customer-facing implementation or consulting role, preferably in B2B SaaS
- Experience integrating AI solutions with support CRMs like Zendesk and Gorgias
- Strong practical knowledge of web technologies, including HTML, CSS, and JavaScript
- Excellent project management and organizational skills
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