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IT Support Engineer

6/17/2025

No location specified

Job Summary

A company is looking for an IT Support Engineer who will enhance the technology experience for a global team of remote and in-office employees.

Key Responsibilities
  • Support the technology needs of the global team, focusing on various operating systems and platforms
  • Act as the first point of contact for user IT requests and provide troubleshooting for hardware, software, and network issues
  • Administer the cloud-first IT environment and improve networking infrastructure while maintaining documentation and IT inventory
Required Qualifications
  • 3+ years of experience in IT systems administration or technical support roles
  • Extensive experience in supporting and troubleshooting cross-platform environments
  • Experience with MDM solutions and a solid understanding of networking fundamentals
  • Proactive and security-minded with knowledge of InfoSec best practices
  • Ability to manage time and prioritize tasks in a fast-paced environment

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