Job Summary
A company is looking for an Annuities Customer Support representative for a remote position in the US.
Key Responsibilities
- Process new business application transactions and ensure timely execution
- Communicate with agents and internal departments regarding pending cases
- Identify opportunities for process improvements to enhance customer experience
Required Qualifications
- High school diploma
- Minimum 2 years of customer service experience in insurance and annuities
- Working knowledge of insurance products and applicable policies
- Annuities experience is highly preferred
- Experience with MS Excel
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