Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (Remote).

Key Responsibilities

• Act as the primary point of contact for assigned clients, fostering long-term relationships
• Contribute to the successful delivery of consulting services and product implementation projects
• Proactively identify customer needs and support growth opportunities

Required Qualifications

• U.S. Citizenship is required
• Customer/Account Management (Technical Sales) experience
• Knowledge of IT Security (NIST 800-171/CMMC) and/or IT Accessibility (Section 508, WCAG)
• Bachelor's Degree in Computer Science or a related technical discipline, or equivalent experience
• Ability to learn quickly and apply skills in a small business environment