Arizona Licensed Account Resolution Representative

Job Summary

A company is looking for an Account Resolution Representative to handle collections for medical and non-medical accounts.

Key Responsibilities

• Handle inbound and outbound calls for collections activities
• Utilize negotiation and customer service skills to achieve collection goals
• Adhere to all relevant laws and regulations, including FDCPA and HIPAA

Required Qualifications

• 1+ years of experience in Collections, Call Center, or Customer Service roles
• Ability to accurately enter and update data in company systems
• Experience working in a fast-paced, deadline-oriented environment
• Strong organizational skills and ability to multitask
• Flexibility in scheduling, including evenings and weekends as needed