Associate Customer Success Manager

Job Summary

A company is looking for an Associate Enterprise Customer Success Manager.

Key Responsibilities

• Manage and oversee a portfolio of enterprise accounts, ensuring client needs are met
• Conduct regular reviews with clients to demonstrate service value and maximize ROI
• Act as the primary contact for resolving client issues and providing effective solutions

Required Qualifications

• Demonstrated interest in strategic account management in an enterprise setting
• Basic knowledge of program management, negotiation, and presentation skills
• Familiarity with Salesforce or similar CRM tools
• A bachelor's degree in business, management, or a related field is preferred
• Eagerness to learn and adapt in a fast-paced environment