Bilingual Customer Service Advocate

Job Summary

A company is looking for a Bilingual English and Dine' Customer Service Advocate.

Key Responsibilities:

• Respond to and resolve customer service inquiries and issues on the first call
• Guide and educate customers about health care topics and benefit plan options
• Assist customers with appointment scheduling and navigating online resources

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of customer service or relevant experience
• Bilingual fluency in English and Dine'
• Ability to work full-time with flexibility for occasional overtime