Job Summary
A company is looking for an On-Demand Bilingual Data Breach Agent.
Key Responsibilities
- Assist customers with service inquiries
- Learn common requests and solutions to improve customer experience
- Utilize service techniques and escalate customer dissatisfaction as needed
Required Qualifications
- Must be 18 years of age or older
- Fluent in both English and Spanish
- High school diploma or equivalent
- Basic knowledge of Microsoft Office Suite and Windows operating systems
- Highly reliable with the ability to maintain regular attendance