Bilingual Healthcare Customer Service Representative

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative (Remote).

Key Responsibilities

• Make outbound calls to patients, members, and customers to schedule appointments and provide healthcare information
• Conduct surveys and assist members with benefits and insurance inquiries
• Enhance patients' healthcare experiences through empathetic interactions

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Bilingual in English and Spanish
• Strong computer experience, including data entry and Microsoft Outlook
• Ability to adhere to daily schedules and duties
• Able to provide two monitors of at least 22 inches with HDMI and Display ports