Job Summary
A company is looking for a Bilingual Remote Engagement Technician.
Key Responsibilities
- Provide exceptional customer service in a phone-based environment
- Handle a high volume of inbound and outbound calls to assist patients with their medication profiles
- Collaborate with clinical pharmacists and other medical professionals to support patient care
Required Qualifications
- Must be 18 years of age or older
- High school diploma or GED required
- Fluency in English and Spanish
- Prior experience in a pharmacy setting
- Certification with the Pharmacy Technician Certification Board (PTCB) or National Health Association (NHA) and current pharmacy technician registration
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