California Licensed Customer Service Associate

Job Summary

A company is looking for a Customer Experience Associate I in Healthcare.

Key Responsibilities

• Assist members and providers with service and care-related inquiries
• Handle calls related to healthcare benefits, eligibility, claims, and authorizations
• Educate providers and members on policies, programs, and procedures

Required Qualifications

• High School Diploma or GED
• Mandatory attendance for the first 90 days
• Healthcare or call center experience is preferred