Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customer needs and service inquiries.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries about insurance coverage, rates, and billing issues
• Provide support for customers involved in accidents by setting up new claim reports and offering additional products
• Navigate multiple computer systems to efficiently address customer needs and concerns

Required Qualifications

• A minimum of two years relevant work experience, or two years of post-secondary education
• Ability to multitask in a fast-paced environment
• Experience in customer service roles
• Willingness to work full-time, including evenings and weekends
• Remote work requirements include a designated workspace and high-speed internet access