Job Summary
A company is looking for a Call Center Representative.
Key Responsibilities
- Handle a large volume of warm inbound and outbound calls in a timely manner
- Read scripts verbatim for products and services and provide rebuttals when necessary
- Build positive relationships by delivering exceptional customer service and addressing all questions and concerns
Required Qualifications, Training, and Education
- Previous outbound call experience required
- Previous sales or customer service experience in any capacity
- Microsoft Office proficiency required, especially Outlook
- Desire to succeed and a motivated, competitive attitude
- Ability to work in fast-paced environments
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