Card Fraud Customer Service

Job Summary

A company is looking for a Card Fraud Customer Service representative.

Key Responsibilities

• Assist customers with inquiries related to card fraud issues
• Investigate and resolve reported fraud cases efficiently
• Provide support and guidance to customers throughout the fraud resolution process

Required Qualifications

• High school diploma or equivalent
• Experience in customer service or related field
• Familiarity with fraud detection and prevention practices
• Ability to work in a remote environment
• Willingness to work flexible hours, including evenings and weekends