Claims Support Specialist

Job Summary

A company is looking for a Claims Support Specialist who will provide customer service and support to the Claims department.

Key Responsibilities

• Monitor phone queue and assist with incoming calls related to new and existing claims
• Gather and document information for new claims, ensuring data accuracy and completeness
• Provide updates on claim progress and collaborate with internal teams for resolution

Required Qualifications

• Proven experience in a customer service role, preferably in the insurance industry
• Must be customer-focused and action-oriented
• Ability to navigate and input data into multiple claims management systems
• Must be bondable and capable of obtaining any necessary state licenses
• Interest or knowledge of classic or collector vehicles is a plus