Client Success Coordinator

Job Summary

A company is looking for a Client Success Coordinator to support new client onboarding and provide ongoing service.

Key Responsibilities

• Act as a subject matter expert on all products and internal processes
• Collaborate across business functions to meet client needs and resolve issues
• Organize and execute open enrollment strategies and support account renewals

Required Qualifications

• 1+ years of experience in health insurance, employee benefits, human resources, or healthcare industry
• Experience with client onboarding and account-based service is preferred
• Comfortable working with HR Directors and Executives
• Familiarity with regulatory changes and their impacts on clients